Updates

Moved to a percentage of past amount due model to simplify the assessment process and make the assessment more fair. Previously, student accounts were charged a flat dollar amount at certain intervals on past-due amounts, which included a cumbersome exception process.

Electronic receipts are generated from Banner instead of using carbon paper books.

Electronically verify immunizations through student insurance portal- no paper and instant electronic database.

Declining balance cards were implemented so students can make their own arrangements, eliminating the need for paper-based reimbursements.

Travelers were required to use a rental vehicle if the direct cost of a rental vehicle was less than the per-mile rate for a personal vehicle. This cost comparison did not include indirect costs associated with the loss of employee productivity for obtaining the vehicle or managing the rental process. Now travelers are free to use their personal vehicles for business travel based on their evaluation of both the direct and indirect cost of both options.

Reimbursement for sales tax for travel-related expenses was not allowed prior to this change. Instead, employees were encouraged to obtain a Procurement Card (Pcard). Now employees are reimbursed for sales tax expense. This eliminates the cumbersome process of identifying taxes on reimbursements and manually removing it and limits Pcards to employees who will need them on a routine basis.

PCards are now enhanced with chip and PIN technology and are accepted at most international places. Previously, PCards were not always accepted internationally, thus leaving employee to pay travel costs in advance or obtain burdensome travel advances.

Instead of multiple email platforms, now both groups are using Office365 with a comprehensive address book and improved calendar collaboration. WVU Medicine will be joining later this year.

An online form was created as part of a new electronic process. This eliminated the lengthy paper-based form submission process to the business office Human Resources.

The 14-page PIQ form has been reduced to two pages that capture the most relevant and critical data to create the position.